Subscription Policy

We currently ship to addresses within the United States only. When you purchase a subscription to products through our site, you will receive repeat deliveries based on the subscription duration and frequency you select.

Your payment details will be stored securely, and you will be charged for each scheduled delivery unless you choose to prepay. Your subscription will continue, and you will be charged at the start of each subscription period, until you choose to cancel.

After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew on the first day following the end of that period (each a “Renewal Commencement Date”) and continue for an additional subscription term at our then-current price for the subscription.

If you do not want your account to renew automatically, or if you wish to cancel or change your subscription, you can do so at any time:

If you are unsure if you created an account, you can look up your subscription here: https://shop.innerbody.com/a/subscriptions/login and follow the on-screen prompts.

Your order confirmation emails also include links that allow you to manage or cancel your subscription.

If you are having trouble finding your subscription or need assistance, please email support@innerbody.com.

Important:

We send a renewal reminder email 4 days prior to each renewal charge.

If you choose to cancel your subscription while your order is processing or shipping, you will still be charged for that order. To receive a refund, you must go through the returns process once your order has been delivered.

Returns can be initiated through our Return Portal here: https://shop.innerbody.com/a/returns.

Keep in mind that return shipping is customer-paid.

Please note:

There is no separate subscription fee. You will only be charged for the product and applicable shipping/handling costs.

All fees for the products are non-refundable. If you cancel during a subscription period, we will fulfill any outstanding shipments but will not refund charges for products not yet received as of the cancellation date.

We reserve the right to terminate or suspend any subscription for any reason at our sole discretion.

For details on returns and refunds, please see our Returns Policy:
https://shop.innerbody.com/policies/refund-policy